Support

For bug reports, feature requests or anything else, write to humek.dev+hydrodots@gmail.com.

What helps

For a bug report, these details narrow it down quickly:

• Device model and iOS version
• App version — shown at the bottom of the settings screen
• What you did, and what happened instead
• A screenshot, if you can

Worth checking first

• A widget is out of date: open the app once. Changes to the goal and the theme are redistributed while the app is running.
• iCloud sync is not coming through: sync is a Pro feature and is off by default. Switch it on under Settings > Sync on each device you want in step, and check that they are signed in to iCloud with the same Apple ID. It can take a little while to arrive.
• The goal is not adjusting: check that automatic adjustment is on under Settings > Goal, and that location and Health permissions were granted.
• Nothing appears in Health: check Settings > Privacy & Security > Health > Hydro Dots and confirm writing is allowed.

Common questions are collected in the FAQ.